ISO 9001
Quality Management System
Increase value, improve performance, and achieve business results through a process-based approach.
The ISO 9000 standards give organizations an opportunity to increase value to their activities and to improve their performance continually, by focusing on their major processes. The standards place great emphasis on making quality management systems closer to the processes of organizations and on continual improvement.
As a result, they direct users to the achievement of business results, including the satisfaction of customers and other interested parties.
The management of an organization should be able to view the adoption of the quality management system standards as a profitable business investment, not just as a required certification issue.
Assessment
CCPL services are the core product for ISO 9001. The assessments can be against any scope of registration, provided they are within our scope of Accreditation.
ISO 9001 users must also read ISO 9000 and ISO 9004. The reason for this is that all three should be read in conjunction with one another, especially ISO 9000 when using 9001 and 9004.
📚 Read in Conjunction
Fundamentals and Vocabulary
Requirements (Core Standard)
Guidance for Sustained Success
Who Can Apply?
Clients for this standard can be any organization in any sector, large or small, public or private. As the standard is completely generic in its structure and requirements, it is completely flexible.
📈 Large Organizations
🏠 Small Businesses
🏛 Public Bodies
💼 Private Companies
🌍 Global Applicability
Completely Generic
ISO 9001 is structured to be applicable across all industries and organization types — its flexible framework adapts to your unique processes and business context with no sector restrictions.
Client Benefits
The ISO 9000 series of standards have been developed to enable organizations to have process based management systems — enabling them to understand their customers’ requirements and improve customer satisfaction through the review and improvement of their internal activities.
Process-Based Management
The connection of quality management systems to organizational processes for cohesive, integrated operations.
Improved Organizational Performance
Encourages a natural progression towards improved organizational performance via the Quality Management Principles.
Top Management Commitment
Emphasizes the role of top management and requires establishment of measurable objectives at relevant functions and levels.
Customer Satisfaction
Orientated toward continual improvement and customer satisfaction, including monitoring of customer satisfaction as a measure of system performance.
Performance Measurement
Measurement of the quality management system, processes and product to drive data-informed decisions.
Regulatory Compliance
Consideration of statutory and regulatory requirements with attention to resource availability for full compliance.
Key Focus Areas of ISO 9001
The benefits of using the standards include a structured approach built on these essential pillars.
Adoption of a process approach
Use of the Quality Management Principles
Emphasis of the role of top management
Requirements for measurable objectives at relevant functions and levels
Orientation toward continual improvement
Monitoring of customer satisfaction as a system performance measure
Measurement of the QMS, processes and product
Consideration of statutory and regulatory requirements
Attention to resource availability
Increase Value. Improve Performance. Achieve Business Results.
The ISO 9000 standards give organizations an opportunity to increase value to their activities and to improve their performance continually, by focusing on their major processes — directing users to the achievement of business results, including the satisfaction of customers and other interested parties.
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